Accept calls, automatically solves problems and informs your team in real time — for seamless service and noticeable relief.
Trusted by 14,000+ founders & business owners
Live overview of your triggered processes: From call acceptance to API triggers to automatic data transfer
Central dashboard
Profile view, call history, transcripts, and audio files all in one place — with statistics on average call time and minute usage per agent.
Automated workflows
Your AI agent answers calls, carries out follow-up steps independently and sends notifications to your team when needed — without any manual intervention.
Knowledge management
The system stores every unanswered question in a knowledge database. Employees clarify open points in the dashboard, supplement company knowledge and thus continuously increase the competence of their AI agent.
Voice & text input
Allows your AI agent to capture inquiries via phone or chat in natural language and process them instantly.
Contextual understanding
Automatically recognizes your caller's concerns and mood to trigger tailored answers and actions.
Individual workflow
Start automated follow-up processes (e.g. appointment booking, ticket creation) directly from the conversation — without any manual intervention.
Conversation analyses
Logs and evaluates all phone calls and chats, provides key figures on volumes, topics and success rates.
Use call and customer data to automatically deliver personalized campaigns and build lasting relationships.
New customers
Existing customers
With our pioneer plan, you get 14 days of free access to all features — including 300 phone minutes, your own AI agent with a phone number, and customized workflow automations. We take care of the complete set-up and planning of your processes, regardless of their complexity. Your trial period only starts when everything is ready for use. This does not create any obligations or contractual obligations for you. Instead, we welcome your feedback to continuously improve our product and develop new features based on your needs.
200 including minutes
An agent with a phone number
Multi-functional dashboard
1 concurrent call
(then) 0.30 €/minute
600 including minutes
An agent with a phone number
Multi-functional dashboard
3 concurrent calls
(then) 0,28 €/minute
1,500 including minutes
An agent with a phone number
Multi-functional dashboard
5 concurrent calls
(then) 0.25 €/minute
Complex workflows
Any number of AI agents
Multi-functional dashboard
Up to 50 concurrent calls
Individual needs
Task Management
3
Unlimited
Unlimited
Team Collaboration
Basic
Advanced
Custom
Mobile App Access
Calendar & Scheduling
5
20
Unlimited
Analytics & Reporting
Basic
Advanced
Custom
Integrations
Third-Party Apps
5GB
50GB
Unlimited
File Sharing & Storage
Basic
Advanced
Custom
Accounting Tools
Basic
Advanced
Custom
Integrations
Integrations
Workflow Automation
10
50
Unlimited
AI-Powered Insights
Customer Support
Basic
Advanced
Uptime SLA
Limited
Full
Full
Task Management
3
Unlimited
Unlimited
Team Collaboration
Basic
Advanced
Custom
Mobile App Access
Calendar & Scheduling
5
20
Unlimited
Analytics & Reporting
Basic
Advanced
Custom
Integrations
Third-Party Apps
5GB
50GB
Unlimited
File Sharing & Storage
Basic
Advanced
Custom
Accounting Tools
Basic
Advanced
Custom
Integrations
Integrations
Workflow Automation
10
50
Unlimited
AI-Powered Insights
Customer Support
Basic
Advanced
Uptime SLA
Limited
Full
Full
Task Management
3
Unlimited
Unlimited
Team Collaboration
Basic
Advanced
Custom
Mobile App Access
Calendar & Scheduling
5
20
Unlimited
Analytics & Reporting
Basic
Advanced
Custom
Integrations
Third-Party Apps
5GB
50GB
Unlimited
File Sharing & Storage
Basic
Advanced
Custom
Accounting Tools
Basic
Advanced
Custom
Integrations
Integrations
Workflow Automation
10
50
Unlimited
AI-Powered Insights
Customer Support
Basic
Advanced
Uptime SLA
Limited
Full
Full
Questions about Pletix's AI phone agent
An AI phone agent is like a virtual employee who answers incoming calls intelligently. Together with you, we analyse which answers and which conversation style are right. The agent is trained to sound like a real employee — including character, personality and tone of voice.
An answering machine can only record messages — our agent understands questions, accesses data and triggers workflows, such as appointment bookings or automatic emails. It is flexible, intelligent and adapts to your company's processes.
No. We take care of the complete setup. All we need from you are your requirements — and we provide you with a ready-to-use virtual employee.
At the beginning, we train him with the most important company information. Questions that he cannot answer automatically end up in the dashboard. There, you or your employees can add answers that the agent will understand and reproduce in their own words the next time they call. As a result, his knowledge base is constantly growing.
Yes. The agent is available 24/7. Depending on the package, minutes are included, and additional call minutes can be activated automatically — with an individual cost limit.
Basically anything you trust him to do. We recommend starting small: standard questions, appointment bookings, referrals. Together, we develop step by step which tasks are meaningfully performed by the AI agent.
In this case, the caller will be kindly informed. At the same time, the unanswered question is saved in the dashboard. There, employees can supplement them so that the agent immediately provides the correct answer next time.
Yes. If necessary, the agent connects the caller directly to a responsible employee or organizes a call back.
Absolutely. You can choose from different voices or even have the voice of one of your employees cloned. The conversation style — friendly, factual, relaxed — is also determined individually.
Not yet. This feature is currently in the test phase. It is planned that in future, the agent will also be able to actively contact customers himself, e.g. to follow up on open inquiries or call back interested parties.
All conversations are clearly presented on the dashboard — including transcripts, audio recordings, summaries, and metadata. This gives you an overview at all times.
Our solution is GDPR-compliant. All data is stored on European servers in a separate database. Each caller is notified of the call recording at the beginning. On request, customer data can be viewed or deleted later.
Yes, provided that the systems provide modern interfaces (APIs). We check in advance which integrations are possible and adapt the agent to your processes.
Especially for companies with many recurring calls: medical practices, law firms, craft businesses, real estate agents, e-commerce, automotive workshops or even beauty studios. Wherever employees are blocked by routine questions, the agent can relieve the burden.
Yes. We offer a non-binding 14-day trial period with 300 free minutes, dashboard access, workflows and your own telephone number. The trial period only starts after set-up — so you can test with the finished agent for a full 14 days.