Frequently asked questions

Here you can find Pletix's FAQ. If your question isn't included, feel free to contact us — or ask our AI agent directly.

What exactly is an AI telephone agent?
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How is it different from a call center or answering machine?
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Do I need to have previous technical knowledge to use the agent?
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How does agent learning work?
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Can the agent also answer calls outside business hours?
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What types of calls can the agent already handle today?
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What happens if the agent is unable to answer a question?
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Can the agent transfer calls to human employees?
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Is it possible to adjust the voice or conversation style?
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Can the agent make calls on his own?
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How do I see call logs, transcripts, or summaries?
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Which data is stored and how secure is the whole thing?
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Can the agent connect to existing systems or workflows?
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Which industries is an AI telephone agent particularly suitable for?
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How can I try out the agent? Is there a trial period?
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