Efficient AI workflows & seamless integration
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Increase efficiency
Our AI automations take on time-consuming tasks in the background and reduce your manual effort — saving you valuable hours while reducing your operating costs.
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Seamless system integration
We connect your existing tools (CRM, shop, accounting, calendar, etc.) for you — so that data flows automatically and actions run without interruption.
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Tailored workflow
We develop and operate your individual automation processes: from simple routine tasks to complex processes — tailored precisely to your requirements.
Understanding data, maximizing opportunities
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Advanced analytics.
Identify seasonal workloads and peak times at a glance — so you know immediately when your AI agent is most challenged and can adjust capacities early on.
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Average turnaround times.
See live how long tasks take on average — from request to completion. This is how you identify delays and optimize your workflows in a targeted manner.
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Your AI phone agent
Expand your customer service with a virtual employee who is there for your callers 24/7, constantly learning new things and taking on tasks independently:
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Automatic task completion
Recognizes the issue and carries out actions in the background: book appointments, create support tickets or update customer data.
Proactive recall & forwarding
Recognizes when a follow-up is necessary, automatically calls back or forwards the call to the right person.
Compact summaries of conversations
Create a concise overview with the most important details after every call and send it directly to your team — via email, Slack, or to your CRM.
Continuous learning
Saves new information automatically, continuously refines its answers and thus constantly increases its service quality.
All tools for maximum efficiency
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Manage customer inquiries intelligently
Gain full transparency as to which phase each customer request is currently in — from initial contact to processing to final resolution. Automated reminders and escalation workflows ensure that no issue goes unaddressed.
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Live monitoring of your automation
See in real time what percentage of your inquiries and processes are already running fully automatically — and know immediately when it is time for more capacity or new workflows.
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24/7 automation
Our AI processes inquiries and tasks 24/7 — even on weekends or outside business hours — and ensures that no customer concerns go unaddressed.
Gain deep insights into your customer relationships
Our analysis platform bundles all usage and transaction data in a clear dashboard. In this way, you can identify patterns in the behavior of your target groups and precisely control your marketing and sales activities.
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Comprehensive features
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Intelligent task distribution
Analyzes historical performance data and suggests optimal team assignments — for consistent workload and seamless collaboration.
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API data preparation
Detects, aggregates, and transforms incoming data in real time so that your systems are always working with up-to-date information.
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Notifications & Alerts
Proactive alerts via email, SMS, or Slack for critical events — so you're always one step ahead.
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Dashboards & Reporting
Interactive visualizations and personalized reports provide you with deep insights and support data-based decisions.
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AI phone agent
24/7 service: Our agent answers calls, answers customer questions, performs API‑based actions (such as booking appointments), and is constantly learning.
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Workflow automation
Automates recurring business processes — from ordering to invoicing — thus saving valuable working time.
Frequently asked questions
FAQ Questions about our solutions.
Do you have any other questions? Get in touch with our team.
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